Privacy Policy

We fully respect your privacy. This page explains, honestly and in plain language, what personal information OCMY8 collects, how it is used, and the control you have over it.

What Information We Collect

OCMY8 collects only what is needed to operate your account: your bank account number (for processing deposits and withdrawals) and your mobile phone number (for account verification and contact). We do not collect IC or passport copies, or any other identity documents.

How We Use Your Information

Your information is used to process your transactions, verify your account, provide customer support, and — where you have not opted out — send you marketing communications about promotions and offers. It is kept in our database for these purposes for as long as your account remains active.

No Data Resale or Cross-Marketing

We do not sell your data to any third party. We do not share it with other corporations, and we do not use it for cross-marketing — meaning we will never trade your information with other brands, or use it to market a different, separate brand. Your data stays with OCMY8, for OCMY8's own use only.

Marketing Messages & Your Control

If your account becomes inactive or is disabled, you are removed from marketing with immediate effect — you will not continue to receive promotional messages. You can also reach out to our customer service team at any time to stop marketing messages directly.

Recycled Mobile Numbers (Malaysia)

Malaysia is a country where mobile numbers get recycled and reassigned to new owners over time. If you receive a marketing message from OCMY8 despite never having registered with us, this is likely because the number was previously linked to another account. Let us know via live chat and we will remove that mobile number from our database entirely. We fully respect your privacy.

Cookies & Tracking

Our website uses standard tracking tools such as advertising pixels and analytics, used only to measure ad performance and for website caching. We do not use tracking to build or sell profiles of you to outside companies, and no other tracking is in place beyond this.

Data Retention

Your information is retained while your account is active. Once an account is disabled or becomes inactive, it is moved to an inactive status and is no longer used for marketing purposes.

How to Contact Us

For any question or request about your personal data — including opting out of marketing or asking us to remove a recycled mobile number — contact our customer service team directly via live chat. Our team will assist you with your request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate. Please check back periodically. This policy should be read together with our Terms & Conditions and Responsible Gaming page. OCMY8 is for players aged 18 and above only.

Dasar Privasi (Bahasa Malaysia)

OCMY8 menghormati privasi anda sepenuhnya. Kami hanya mengumpul nombor akaun bank dan nombor telefon bimbit untuk memproses deposit, pengeluaran, dan pengesahan akaun — kami tidak mengumpul salinan IC atau pasport. Data anda tidak akan dijual atau dikongsi untuk pemasaran silang dengan jenama lain. Jika akaun anda tidak aktif, anda akan berhenti menerima mesej pemasaran serta-merta. Oleh kerana nombor telefon di Malaysia dikitar semula, jika anda menerima mesej pemasaran walaupun tidak pernah mendaftar, hubungi kami melalui live chat dan nombor tersebut akan dibuang sepenuhnya daripada pangkalan data kami.

FAQs

1. What personal information does OCMY8 collect?

Only your bank account number and mobile phone number, used to process deposits/withdrawals and verify your account. We do not collect IC or passport copies.

2. Does OCMY8 sell or share my data with other companies?

No. Your data is never sold or resold, and never shared for cross-marketing with other brands. It is used only for OCMY8's own operations.

3. How do I stop receiving marketing messages from OCMY8?

If your account becomes inactive or is disabled, you are removed from marketing immediately. You can also contact our customer service team directly to opt out at any time.

4. I received an OCMY8 marketing message but never registered an account. Why?

Mobile numbers in Malaysia are recycled and reassigned to new owners. Contact our customer service team and we will remove that mobile number from our database entirely.

5. How do I contact OCMY8 about my personal data?

Reach our customer service team through live chat in your account, and they will assist with any request regarding your personal data.